dm888 Privacy Policy
This policy clearly explains how we collect, use, and protect your personal information.
This Privacy Policy ("Policy") is an official document explaining how we handle the personal information of players and visitors who use the dm888 website (https://dm888.onl). By continuing to use this website, you are considered to have read and agreed to the terms of this Policy.
Our platform uses SSL encryption technology to keep your data secure. We will not sell your personal information to third parties without your consent.
1 Types of Personal Information We Collect
We collect the following categories of personal information in order to provide our website services—
1.1 Information You Provide Directly
- Name, date of birth (for age verification), and contact details provided at account registration
- Payment details provided during deposits or withdrawals (KBZPay, Wave Money, AYA Pay, CB Pay phone number or bank account number)
- Messages and email content provided when contacting our support team
- Any profile information you choose to set yourself
1.2 Automatically Recorded Data
- IP address, browser type, and device model
- The date and time you access our website and the pages you visit
- Data from cookies and similar tracking technologies
- Referral URL (the original link through which you arrived at our site)
1.3 Game-Related Data
- Game history — football betting, Live Casino, Slots and fish shooting games records
- Deposit / withdrawal transaction records
- Bonus request and usage records
- Responsible gambling tools (game limit settings and self-exclusion records)
2 How We Use Your Personal Data
We use the data we collect only for the following purposes—
To Provide Our Services
Data is required for account creation, verification, processing transactions, maintaining game records and issuing bonuses.
Customer Support
Used to handle communications via 24/7 Live Chat, resolve issues by email and fulfill player requests.
Security and Fair Play
Used to prevent fraudulent activity, money laundering and the creation of multiple accounts by a single person.
Responsible Gambling Protection
Data is reviewed to assist players with gambling dependency and to prevent anyone under 21 from gambling.
Service Improvement
We analyze data patterns to improve platform performance and the player experience. This process uses only aggregated statistics, with no personal data exposed.
3 Personal Data Sharing and Disclosure
We will not sell your personal data to third parties. However, data sharing may occur in the following situations—
- Service Providers — Payment processors (KBZPay, Wave Money, AYA Pay, CB Pay bank intermediaries) and IT service providers; they may only use data under our instructions
- Legal Disclosure — When fulfilling a lawful request from law enforcement authorities
- Business Transfers — Data transfer may occur in the event of a company merger or acquisition
- With Your Consent — Disclosure by any other means will only happen once consent has been obtained
In all data sharing situations, we will ensure compliance with our data protection standards.
4 Cookies and Tracking Technologies
Our website uses cookies and similar technologies. These technologies help the website run properly, remember your visits and understand how the site is being used.
Types of Cookies
- Essential Cookies — Required for core website functions (login sessions, bonus restrictions)
- Functional Cookies — Used to remember language preferences and UI settings
- Analytics Cookies — Used to monitor and improve how players use the website
Please be aware that blocking cookies through your browser settings may affect certain website functions and your gaming experience.
5 Data Security Measures
dm888 takes the security of your personal data seriously. The technical and procedural safeguards we apply include—
- SSL/TLS encryption — all data transfers over the network are encrypted
- Firewall and intrusion detection systems
- Access control — personal data can only be accessed by authorized staff
- Payment information is not stored on our servers; all payment processing is handled within the secure environment of our payment providers
- Two-Factor Authentication — a stronger verification layer for players when logging in
We understand that no online service can be 100% secure. However, we will always work to provide the strongest protection possible.
6 Data Retention Period
We retain data for as long as it is needed to provide our service and for any period required by law—
- Active account data — for as long as the account remains open
- Financial transaction records — retained for the legally required period after the transaction is completed, then deleted
- Closed account data — deleted once we have confirmed that any fraud or financial matters have been resolved
- Marketing data — deleted immediately upon withdrawal of consent
7 Player Rights
Players have the following rights in relation to this policy—
Right to Access
You may ask us what personal data we hold about you. Upon request, we can provide a copy of that data after verifying your identity first.
Right to Rectification
If you believe the personal data we hold about you is incorrect, you can contact our support team to have it corrected.
Right to Erasure
You may request deletion of your data where there are no legal obligations requiring us to keep it.
Right to Data Portability
You have the right to receive your personal data in a portable, usable format.
Right to Object
You have the right to object to certain uses of your personal data, particularly where it is used for marketing purposes.
To exercise any of these rights, you can email us at [email protected].
8 Child Protection
dm888 services are for players aged 21+ only. If we become aware that we hold personal data of anyone under 21, we will delete it immediately. If you know that someone under 21 is using our website, please let us know.
9 Policy Updates
We may update this Privacy Policy from time to time as needed. Any changes will be reflected by updating the "Last revised date" on this policy page. For significant changes, we may notify players in advance by email. Continued use of the website after changes have been made means you accept the updated policy.
10 Contact Us
For questions about this Privacy Policy, personal data requests, or complaints about how your data is handled, please contact us—
- Email — [email protected]
- Live Chat — Reach us directly in Burmese via 24/7 Live Chat on the website
We will do our best to respond to data protection queries as quickly as possible.